

Should I Call 911?
Stay Informed
During an emergency or disaster, it is important to get accurate information and follow the instructions given by authorities. In order to stay updated with the latest information during an emergency or disaster, follow the guidelines below.
Emergency Recovery Resources
311
211 Maryland
Individuals can contact 211 to receive a wide range of services including those related to:
Call 211 or visit 211md.org to find information and get referrals for thousands of programs and services across Maryland. 211 Maryland is available 24 hours a day, 365 days a year in over 180 languages. Accessible for the deaf and hard of hearing through Maryland Relay (dial 711).
Maryland Insurance Administration
The Maryland Insurance Administration (MIA) is an independent state agency that regulates the insurance industry and ensures that insurance companies and health plans act in accordance with laws.
After an emergency, MIA can provide support to insurance policyholders as they work with their insurance agency to repair damages/obtain compensation.
For services, call 800-492-6116
Mental Health
The Baltimore City Health Department (BCHD) ensures 24/7 availability of mental health crisis services.
For additional Mental Health information.
Maryland Volunteer Organizations Active in Disasters (VOAD)
VOAD is an umbrella organization made up of diverse disaster response volunteer agencies including faith-based organizations, local community organizations, and national level nongovernmental organizations.
Residents should contact VOAD to request assistance with debris removal, mold remediation, and other disaster recovery assistance.
In order to request VOAD services call the following number: 410-449-5415
For information about joining VOAD
Food Resources
Grocery boxes containing 1-2 weeks’ worth of nonperishable food goods may be available to residents who meet the following criteria:
To request food resources, contact: 410-396-2273
To get information regarding the Maryland Food Bank, contact 410-737-8282
For information about the Maryland Food Bank
Utilities & Home Services
BGE
Verizon
XFINITY/Comcast